Track your container to Cameroon
Enter the reference you received at drop-off: you will see where your container stands, from loading in Duisburg to delivery in Douala.
Track a container
The reference does not work? Copy the reference exactly as printed, without adding spaces. It becomes active once the container is loaded. UCE-2026-0142
What the statuses mean
| Status | What it means |
|---|---|
| At the depot | Your goods have arrived in Duisburg and are waiting to be loaded. |
| Being prepared | The container is being loaded and sealed. |
| Loaded | The container is on board; the crossing has started. |
| At sea | The container is on its way to the port of Douala. |
| Arrived in Douala | The vessel is alongside; the container is waiting to clear customs. |
| In customs clearance | Customs formalities are under way. |
| Ready for collection | You can collect your goods at the Sic Cacao point in Douala. |
The reference does not work?
Copy the reference exactly as printed.
One extra space or dash is enough to make the search fail.
Check that the container has left.
A reference becomes active at departure: if you have just dropped off your boxes, it is normal that nothing shows yet.
Write to us
with your name, the drop-off date and the destination: we check the reference in our records and reply within one working day.
Call us
if departure is imminent. The phone is the fastest route, Monday to Friday, 8 am to 5 pm.
Frequently asked questions
Where do I find my container reference?
On the receipt given at drop-off and in the departure confirmation e-mail. It is the reference of your container, not the tracking number of an individual parcel.
When does the reference become active?
At departure. Between drop-off and the vessel being loaded, the container is still in Duisburg: the page may show "At the depot" or find nothing.
Why has the status not changed?
A container stays at the same status for several days: loading, waiting for a vessel, crossing. Between two ports of call, the position does not move. A weekly update is enough to follow the shipment.
Can I track a vehicle separately?
Tracking works per container. If your vehicle travels in an identified container, its reference follows that container. For a shared load, contact us and we will tell you the current stage.
A question about a specific shipment?
Tracking shows the container stage; it does not say where each box is. For a question about your shipment, write or call us: we will look at your file.
Or call us on +49 203 49 97 64 68, Monday to Friday, 8 am to 5 pm.